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Business, Consumer, Consumer Services, Home & Garden, Services

Aggressive Expansion Planned For Appliance Repair Firm

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A nationwide appliance repair company is about to embark on an “aggressive expansion plan” as it makes the most of the public’s growing make do and mend attitude, brought on by the recession.

Chester-le-Street-based 0800 Repair, which carries out work on range of domestic appliances from ovens to tumble driers, is looking to create around 150 franchise operations over the next five years. In addition, the business wants to employ a further 60 call centre staff over the next two years.

Demand for the company’s services has soared in recent months as consumers look to save money by having their old appliances repaired, rather than shelling out on new models. The firm is receiving scores of new contracts each day and its engineers will carry out anything from a cooker repair to a washing machine repair.

0800 Repair is currently taking on more than 250 domestic repairs every week, combined with around 2,500 jobs each week for retailers and insurance companies. The increased workload has led the business to project a turnover of £12m for 2009/10, rising to around £24m by 2014.

Via EPR Network
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Business, Consumer, Consumer Services, Home & Garden, Services

0800 Repair Announces Recruitment Drive As Demand Soars

A national repair company is to almost double the number of staff at its Dinnington call centre near Sheffield, following a surge in demand.

0800 Repair, which specialises in installing and carrying out repairs to domestic appliances such as washing machine repair, Dishwasher repair and cooker repairs, said the recession has led to a ‘make do and mend’ culture. With money tight for many households across the UK, repairing appliances rather than spending hundreds of pounds on new machines is an attractive option.

The firm currently employs 10 staff at the Waterside Business Park in Dinnington and as a result of the increase in demand for its services, plans to employ a further eight people at the site.

Paul Feek, managing director, said: “We’ll be expanding operations in the North East and at Dinnington, near Sheffield, and we’ll be needing more staff to help us achieve that.”

Over the next five years 0800 Repair intends to create more than 60 jobs nationally. Along with Dinnington, the company has another call centre in Chester-le-Street, a repair centre in County Durham, a distribution and repair centre in West Yorkshire and an IT centre in Surrey.

0800 Repair also provides employment for around 400 sub-contracted engineers and along with its network of franchisees, carries out in the region of 100,000 appliance repairs every year.

Via EPR Network
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